Help & FAQ

Flavouring drops are highly concentrated, water soluble and multi-purpose concentrates.
The concentrates we stock are from reputable well known manufacturers that have made a name for themselves within the industry so you can buy with confidence. Each manufacturer is unique and depending on what you need the flavourings for some may be more appropriate than others.
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Many flavoured syrups require the addition of preservatives to inhibit mould growth due to the syrup’s high water and sugar content. Concentrates do not require this and due to that are free of sweeteners and calories in most cases. This makes them ideal for people concerned about their calorie intake but do not want to miss out on the enjoyment of flavour and sweetness.

Logic dictates, if something tastes like peanut it must contain peanut, it’s a sensible way of looking at it. As we do not manufacture the brands ourselves, we will always recommend that you look at the manufacturer’s websites for that information in its entirety.

As we do not manufacture the concentrates ourselves we cannot guarantee this completely, we would always recommend if this is a concern to check the manufacturers website.

We are aware that some of the flavourings do contain alcohol, usually in the more citrus flavours as the alcohol is required to make citrus oil water soluble. As we do not manufacture the concentrates ourselves we cannot guarantee this completely, we would always recommend if this is a concern to check the manufacturer’s website.

All concentrates should be stored in a cool dry place with the child proof cap securely fastened.

Most flavourings have a shelf life of 6-12 months from opening.

As we do not manufacture the concentrates ourselves we cannot guarantee this completely, we would always recommend if this is a concern to check the manufacturers website.
If any of our concentrates are labelled DX or V2 these do not contain Diacetyl but the normal and V1 versions may contain Diacetyl.

Please find a full list of the Data Safety Sheets we have obtained and additional information Here. Please be aware that links to this information is also available on each individual product listing that we have obtained it for.

This answer is different from person to person according to personal taste and also the quantity of what you are making. It is also dependant on the brand you are using, for example you wouldn’t use the same amount of Inawera as you would Flavor Apprentice as Inawera is a lot stronger and would give a very different end result.
We would recommend making a small amount of what you are trying to make and then adding the flavouring drop by drop until you achieve the desired taste, remember you can always add more but you cannot take away once it is added.

If you need any further assistance you can look here at our Getting started guide. We also have recipes available on our blog which can be found here if you feel you need a bit more guidance or help.

This could be down to any number of environmental factors, if the cap has been left off for example the flavouring will oxidise, direct sunlight and heat can also effect the colour. This is known as steeping and can alter the flavour of the liquid, this can either kill the flavour or intensify it, in most cases it can intensify flavour which will affect it once it is diluted into the mixture. This is why we recommend keeping the concentrates in a cool dry place with the cap on to avoid issues like this from occurring.