By visiting our website or buying any of our products or services you are agreeing to our terms and conditions in their entirety, as set out below. If you disagree with any part of these terms and conditions you should immediately leave our website.
“Provider” “FLAVOUR EXPRESS” “FLAVOUREXPRESS.COM” “FLAVOUR EXPRESS LTD” all refer to the parent company FLAVOUR EXPRESS LTD registered at: FLAVOUR EXPRESS, 72b Liverpool Road, Crosby, Liverpool, England, L23 5SJ, United Kingdom. “You” “Your” “Customer” “User” “Buyer” all refer to our customer and/or user of our website. This includes anyone placing an order or query via the telephone or e-mail.
Data, information and general conditions
You should be fully aware that any data (including but not limited to product descriptions) on this website may not by fully up to date or currently accurate. We do attempt to maintain all information at an up to date reasonable level but you should not use any of the information as matter of fact or as reliable information. Any information or knowledge gathered from our website should not be used in anyway for medical purposes. If you have any doubts about the medical suitability of any of our products please seek advice immediately from a qualified person such as your local GP. Flavour Express cannot be held responsible at all for any medical issues that may arise from use of our products. Flavour Express have not carried out any medical research and therefore are not qualified to recommend a product’s medical suitability for an individual person[s] to use. Flavour Express are the re-seller of many products created outside our control and you take full responsibility for the use of our products regardless of the outcome. This does not impact your statutory rights. Product pictures may vary from actual product specifications
Product Safety and use
You should consult a health professional before using any of our products. If you fail to do this you cannot hold Flavour Express responsible in any way for the outcome of using our products. All product use and consumption is done at the customers own risk as per the liability section of the terms and conditions.
Limitation of Liability and indemnity
Flavour Express accept no liability and will not be responsible for any loss, claims, damage, injuries, expense or suffering incurred as a result of any product or services provided by us. Any compensation or refunds shall be at the discretion of Vapable and shall not exceed the value of the product provided. This disclaimer also applies to use of information supplied on our website and any information held in our back office systems.
Indemnification
The customer agrees that they shall defend, indemnify, save and hold Flavour Express harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fee’s asserted against Flavour Express, it’s agents, third parties, manufacturers, customers, directors and employees, that may arise or result from any product or service provided or performed or agreed to be performed or any product sold by customers, its agents, employees or assignees. The customer agrees to defend, indemnify and hold harmless Flavour Express against liabilities arising out of [but not limited to; any injury or medical condition to person or persons/property caused by any products/services sold or otherwise distributed in connection with/directly by Vapable, any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party.
Copyright
Due to trademark and copyright restrictions any information on our website (including but not limited to product descriptions, photos and private videos) may not be re-used without our express written permission. This excludes any videos linked to on sharing sites such as Youtube. The complete website including but not limited to: website coding, pages, etc. are all protected by copyright and trademarks relatively. You agree that you will not re-transmit or share any items downloaded/obtained from our website without our express written permission. Flavour Express, Flavour Express logo are trademarks of Flavour Express LTD in England and Wales and/or other countries. All rights reserved. All other trademarks are the property of their respective owners.
Shipping and charges
Please note that we can take no liability for any items lost or damaged in the post. We also take no responsibility for the safety and safe arrival of any items/returns sent by you to ourselves. You will be responsible for obtaining proof of postage and making any claims against your postal provider. If you have any further queries please call or email us.
Return policy
Please contact us via email if you wish to submit a return request. Please provide as much information as possible so that we can deal with your query as quickly as possible. Refunds are covered by your standard statutory rights as a consumer of goods.
We can not accept the return of any liquids, unless faulty. This is because the liquids are perishable. Also, we cannot subject any of our customers to the possibility of receiving liquids that have been tampered with.
** Please note we process returns once per week when received/approved. Please be patient as we endeavour to deal with all returned goods within 7 days.
Living document
We reserve the right to change the terms and conditions at any time. It is your responsibility to visit our terms and conditions page on a regular basis as a customer in order to agree with them. You also agree with our terms and conditions by the act of purchasing from us and this will form a formal legal contract with us. Our terms and conditions will be reviewed on a regular basis in accordance with local laws. If you feel these terms and conditions to be in any way unfair or bias you should NOT agree to them by making a purchase or using our website.
Our Rights
As a company selling goods and/or services we reserve the right to cancel an order or ban a customer at any point in time without reason. This is our right as a seller and should be honoured by our customers. From time to time we may make pricing errors on our website. Please note that we have no obligation to honour these prices in the same way a high-street store would have to. This applies regardless of your order and/or payment status. If payment has been taken and we decide not to honour the order a full refund will be provided.